Shipping policy
VitaBeauty, we strive to deliver your products as efficiently as possible. Please read the following information regarding our shipping process.
Order Processing
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
-
Standard Shipping: 3-5 business days.
-
Shipping Costs: Free shipping on orders over $50 / Flat rate of $5.99
Delivery delays can occasionally occur. We provide tracking information via email once your order has been dispatched.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
VitaBeauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
VitaBeauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any further questions, please feel free to contact us at Contact@VitaBeauty.shop.